High-performance hardware. Aggressive pricing. Speedy network. Responsive support. While we understand these attributes form the foundation of a solid hosting company, we don't stop there.
Value - Phoenix NAP Secured Servers utilizes enterprise SATA drives, designed specifically for a 24x7x365 environment (compared to a 40 hours a week for desktop drives). SATA drives also can accommodate an 80%+ increase in workload over desktop drives.
Pricing - No tricks or gimmicks, just solid dedicated hosting plans at aggressive rates. Our highly-competitive pricing enables you to trump your competition by offering your users a greater value in the online arena.
Network - All of our dedicated hosting options are backed up with a 100 percent uptime network guarantee. Featuring premium bandwidth from multiple Tier 1 providers, our network provides the bandwidth speed you want, and the stability your online business needs.
Support/Server Monitoring - Our 24x7x365 dedicated onsite staff provides hardware support, IPKVM on demand, and troubleshooting assistance. Hardware failures are backed by a four-hour hardware replacement SLA. Support tickets are backed by a twenty-minute ticket response time SLA.
Each Secured Servers solution features TCP service and host ping monitoring to proactively catch and fix any availability issues. Our staff responds immediately to notices that are automatically generated by our monitoring system.
Visit our Guarantees page to learn more about Secured Servers ironclad SLAs.